No credit will be given for child’s absences due to illnesses, trips, special gatherings or other personal reasons. Weekly fees are due regardless. However, an annual one-week vacation credit (5 consecutive weekdays) is given to each family outside of the holidays and special closure days mentioned above for use at any time during the calendar year. If the child fails to attend for two(2) consecutive weeks and parents fail to make payments during that time, the enrollment may be terminated without prior notice.

A written correspondence is required to cancel, postpone or withdraw an enrollment. Cancellation and withdrawal requests by parents require a 30-day notice. Termination of enrollment will only be effective 30 calendar days after the notice is received by the Provider and fees will still be due until then. Postponement of start date will only be honored up to 30 days after the original date. Spot will be forfeited and the child will go back to the waiting list if not used thereafter.

It is inevitable for children to get sick especially when exposed to a new environment. That being said, their safety and well-being are our top priority. For this reason, children will not be allowed to come into the facility when they are sick. No child will be accepted with a fever (100 ̊ and above), diarrhea, vomiting, runny nose with colored discharge, rash, discharge from eyes or ears, lice, and/or a communicable diseases (i.e. chicken pox, measles, influenza, pink eye, etc). Should a child become ill during care, he/she will be isolated and the guardian will be asked to pick the child up ASAP. Children must be symptom free, without the aid of medication, for a period of 24 hours before they will be accepted back into care.

Nonprescription and prescription medications, ointments, and creams can be given to your child if needed. Parents are required to ll out the proper forms, provide doctor’s note (if applicable) and to supply all medications in their original containers. Prescriptions must be labeled with the child’s name. Every effort is made to keep children safe through supervision and childproofing. Minor injuries receive appropriate first aid and if an emergency injury or illness occurs you will be contacted as soon as possible. If necessary, your child will be taken to the nearest hospital where you will be asked to meet us. Guardians are responsible for all costs involved in emergency medical treatment, including emergency transportation if required. Provider and/or her family will not be held liable for any sickness/accidental injury of either guardian or child while within the premises.

For most, if not all children, this will be their first experience being away from the safety and comfort of their familiar environment and adults. This is a very difficult time for them no matter what. However, we can help ease their difficulty by keeping drop offs and pick ups short and sweet. Having a short goodbye and hello routine with your child demonstrates to them that you are confident in entrusting them in our care and will
help them feel safe with us. On average, it takes about two weeks for a child to become familiar and comfortable in a new environment and with new people. However, each child may be different. It is crucial that during this adjustment period, parents do not linger as it will be harder for the child to build trust. Comfort items such as toys or blankets may be allowed only during the child’s first two weeks.
Guardians are required to sign the attendance sheet at drop o and pick up. If the child will be dropped off late or picked up early outside of the normal arrival and departure times, please send a message and DO NOT RING THE DOORBELL as a courtesy to other children (please note we may have infants who do not
have a set nap schedule and may be resting during this time). Authorized persons for pick up shall be provided by Guardians upon enrollment and additions to the list will require proof of identity.

Clothing plays an important role in encouraging independence in children. For toddlers (especially those who are potty training), children are expected to come in shoes and clothing that are not tight and do not have laces, buttons, ribbons and other closures that they are not able to tackle themselves. We highly recommend sending them in short or long sleeved shirts, strap-on or slip-on shoes, zip up jackets, and roomy pants with waist bands. Children’s clothing should also be weather-appropriate to allow for outdoor time when weather permits. Children are also inevitably going to get dirty throughout the day so fancy clothing is strongly discouraged. For infants who are starting to learn how to be mobile, we suggest clothing that exposes their arms and legs to help them practice their movements more comfortably.

Before your child’s rst day, please provide the following supplies:
● a plastic shoebox sized container with 5 extra pairs of each piece of clothing. The box should be labeled with your child’s name and their extra clothing should be labeled with their initials.
● Diapers (for non-walking infants only) / pull ups (for walking infants and all toddlers) and wipes with your child’s name
● Standard crib size sheet and blanket or sleeping bag (Nap items will be sent home every Friday for washing)
● Indoor shoes for walking children

As allergies are usually not yet fully identified at this age, children’s lunch and milk shall be provided by the guardian. We recommend sending your child’s food (to keep warm) and milk (in a cooler with an ice pack) in a vacuum ask to maintain the safe and proper temperature for them before consumption. For bottle-feeding infants, please send 3-5 bottles with your child’s initials. Nuts are strictly prohibited and will be sent back home. Snacks such as cereals, crackers, fruits, cheese, veggies, dips, yogurt etc. will be available to the children at no extra cost to the guardians. For beverages, only water and 1% milk will be provided at the facility. Please DO NOT send cookies, candies, chocolate or any sugary treats for your child while in our care.